The Pershing Pulse

The Role of Housekeeping in Patient Safety

The Role of Housekeeping in Patient Safety By Matt Schmidhuber, Housekeeping Supervisor at Pershing Health System When most people think of housekeeping, they picture mopping floors, emptying trash cans, and dusting surfaces. But in a hospital, housekeeping is much more than that—it’s about patient safety, infection prevention, and creating a clean, welcoming environment where healing can take place. At Pershing Health System, our housekeeping team is proud to…
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What Happens to Your Health Information After Your Visit? Inside the Vital Work of the Health Information Management Team at PHS

What Happens to Your Health Information After Your Visit? Inside the Vital Work of the Health Information Management Team at PHS By: Carissa Gunn, Director of Health Information   When you walk out of your doctor’s appointment or finish a hospital stay, it might feel like your healthcare experience is done. But behind the scenes, a highly skilled team is just getting started—working to protect, organize, and manage the…
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Breathing Easier: How Respiratory Therapy Helps Patients Manage COPD and More

Breathing Easier: How Respiratory Therapy Helps Patients Manage COPD and More By Jackie Quintero, CRT, Manager of Respiratory Services Pershing Health System When it comes to chronic lung conditions like COPD, asthma, or even lingering effects of COVID-19, breathing can become something many patients struggle with every single day. At Pershing Health System, the Respiratory Services Department is dedicated to helping individuals breathe easier, regain confidence in daily…
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Understanding COPD: Don’t Ignore the Warning Signs

Understanding COPD: Don’t Ignore the Warning Signs By Tamala Browning, RN, CNA & Diana Adler, Analytics/Staff Development Nurse Pershing Health System Chronic Obstructive Pulmonary Disease, or COPD, affects over 16 million Americans—and millions more may be living with it undiagnosed. COPD is not a single disease but rather a group of progressive lung conditions that include emphysema and chronic bronchitis. These conditions slowly damage the lungs and block…
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Jenny Thudium Talks about Heat Stroke: What Everyone Needs to Know

Heat Stroke: What Everyone Needs to Know By Jenny Thudium, Emergency Room Manager at Pershing Health System As temperatures rise during the summer months, so does the risk of heat-related illnesses—one of the most serious being heat stroke. Unlike a simple sunburn or even heat exhaustion, heat stroke is a life-threatening emergency that requires immediate attention. What Is Heat Stroke? Heat stroke happens when your body becomes unable…
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Understanding Your Explanation of Benefits (EOB). By Nicole Hollowell, Revenue Cycle Director

Understanding Your Explanation of Benefits (EOB) Nicole Hollowell, Revenue Cycle Director After you’ve received medical care and your insurance has processed the claim, you’ll get a document in the mail or through your online insurance portal called an Explanation of Benefits, or EOB. While it might look like a bill at first glance, don’t worry—an EOB is not a bill. It’s a summary that helps you understand how…
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